Education
San Joaquin Delta College (1971-1972)
Stockton, CA
Work Experience
United States Postal Service
Stockton, CA 1977 – 1999
- Supervisor, CFS
- Postal Operations Analyst – Engineering Technical Unit
- Administrator, Address Information Systems
- Networks Specialist, Transportation & Networks
United States Postal Service
Indianapolis, IN 1999-2008
- Transportation Specialist (HQ – domiciled in Indianapolis)
- Manager, CFS
Profile
- More than 31 years’ successful experience in the USPS with recognized strengths in development of new programs, managing a unit of over 50 employees, developing and maintaining a $4.2 million yearly budget, customer service training and support, planning and implementing new processes and providing a safe and productive work unit for my employees.
- Possess solid computer skills. Excellent working knowledge using Excel, Word and PowerPoint.
- Ability to train, motivate and supervisor employees and peers.
- Certified trainer and facilitator with credentials in Process Management and Quality Improvement Story.
- Responsible for training transportation managers at the Logistics Learning Center in Indianapolis IN.
- Trained Postmasters and Station Managers through Indiana on PARS.
- Consolidated seven Computerized Forwarding Systems (CFS) Units throughout the state of Indiana into one mega CFS Site.
- PARS Function 4/CFS Auditor for the Great Lakes Area.
Synopsis of Achievements
- Decreased No-Record Mail Percentage from 18% to 12%.
- Consistently scored 100% on the National PARS Audits
- Consistently achieved a merit rating of “Very Good” or “Excellent”.
- Created forms and computer programs to facilitate the successful implementation of PARS.
- Numerous Certificates of Appreciation and Special Achievement Awards.
- Loaned Executive working with United Way in conducting the Combined Federal Campaign (1997-1998).
|
